Welcome to Ultimatepro Funds. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use any of our financial services including banking, chargeback support, scam recovery, refunds, loan applications, and investment products such as DPS and FDR.
By using our services, you consent to the practices described in this policy. Please read this document carefully.
1. Information We Collect
We collect both personally identifiable information (PII) and non-personally identifiable information as part of our services. This may include:
A. Personal Information:
Full name
Date of birth
Social Security Number (SSN) or Tax ID
Residential address
Email address and phone number
Government-issued ID (e.g., passport, driver’s license)
Bank account and payment card information
Employment and income details
Transactional and dispute information
B. Technical & Usage Data:
IP address
Browser type and version
Operating system
Geolocation data
Device identifiers
Website usage patterns and referral information
2. How We Use Your Information
We use your data to:
Process transactions and provide banking, loan, and refund services
Verify your identity and comply with anti-money laundering (AML) laws
Investigate chargebacks and recover lost or stolen funds
Provide customer support
Personalize your user experience
Prevent fraud and comply with legal obligations
Send security alerts, service updates, and legal notices
3. Legal Basis for Processing
We comply with U.S. financial privacy regulations including but not limited to:
Gramm-Leach-Bliley Act (GLBA) for financial privacy
Fair Credit Reporting Act (FCRA) for credit data usage
Federal Trade Commission (FTC) Act for data handling transparency
Red Flags Rule for fraud detection and prevention
We may process your data:
With your consent
To fulfill a contract
To meet legal or regulatory requirements
To protect your vital interests
For legitimate business purposes
4. How We Share Your Information
We do not sell your personal information. We may share it with:
Financial institutions, card networks, and payment processors
Law enforcement or regulatory authorities when required by law
Legal representatives and recovery experts for fraud or scam investigations
Credit bureaus (in case of loan applications or disputes)
Our contracted service providers (e.g., KYC/AML verification, data storage)
All third parties must adhere to strict confidentiality and data security standards.
5. Data Security Measures
We use robust technical and organizational security measures to protect your data:
End-to-end encryption for data transmission
Secure socket layer (SSL) technology on all transactions
Role-based access control
Two-factor authentication for users and admins
Regular audits and penetration testing
6. Your Privacy Rights
You have the right to:
Access or correct your personal information
Withdraw consent (where applicable)
Request deletion (subject to retention requirements)
Opt out of marketing communications
File a complaint with the Consumer Financial Protection Bureau (CFPB) or the Federal Trade Commission (FTC) if you believe your rights are violated
To exercise these rights, email us at info@ultimateprofund.com or use the “Contact Us” form on our website.
7. Data Retention
We retain your data only as long as necessary to:
Fulfill the purposes outlined above
Comply with legal, regulatory, and tax obligations
Resolve disputes and enforce agreements
Retention periods vary by data type and service.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If we learn we’ve collected such information, we will delete it promptly.
9. International Users
Ultimatepro Funds is based in the United States. If you are accessing our services from outside the U.S., be aware that your data will be processed and stored in the U.S., and subject to U.S. privacy laws.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of material changes via email or prominently on our website. Please review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, contact us.
